Customer Vision



		Positioning analysis and customer satisfaction with three elements: Brand Force displays your brand and products’ current standing in the competitive environment using key data such as awareness, usage and main brand, or similar relevant indicators. Product PERFORMANCE determines the market penetration of your products and their potential as well as the positioning of the main competitors. Brand FITNESS analyses customer satisfaction compared to main competitors in terms of relevant market drivers and documents trend developments.
	Make use of CustomerVision to measure your position on the market compared to your competitors identify the market drivers for your products and services find concrete methods for strengthening customer loyalty show up the strengths and weaknesses of your customer service